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Jtec Field Service enables service organizations to dramatically improve the productivity and effectiveness of their service professionals, increase revenue and maximize customer satisfaction. Work Order and Service Request modules set up automated and critical processes in a web-based environment.
Jtec Field Service covers all aspects of a service business by supporting closed-loop problem resolution with wireless messaging, call handling, preventive maintenance, contracts, schedule optimization, shipping, receiving, depot repair, parts, logistics and inventory management and invoicing functionality.
| Ensure total life-cycle management of service requests for customers, technicians, contact center agents and third-party maintainers with Integrated FieldService. A flexible service-order and dispatch management solution, Integrated FieldService, provides a 360-degree view of your contacts, contracts, parts, time, and expenses—guaranteeing everyone in your organization has the information they need to deliver superior service every time. |
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