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As one of the most crucial business module of Jtec Enterprise Management Platform, the Centralized Communication System enables centralized and subject-based communication. For email, for example, if you send a staff member an email, cc copy to four other employees, and each of them replies back to you and cc copies each others, very soon you will end up with over 20 to 30 emails regarding the same original subject - not to mention the difficulty in finding which one was the latest. Miscommunication then occurs because your idea of the latest email is different than the others'. Jtec CCS takes the best elements out of email, message board, and database file search. Now look at this illustration, you can see how email can often become. The EMP communication platform centralizes the communication and eliminates messy and over redundant communication. In the CCS system, when the message originator sends out the message, each of the recipients can post back a reply. Those replies are kept and listed right under the subject, so everyone can communicate on the same page, literally. This will greatly increase the communication accuracy and minimize the chance of miscommunication. This internal communication system works in conjunction with external email to provide the best possible communication.
BENEFITS
Most effective means of internal communication. Reduced miscommunication. Since everyone is now communicating on the same page, the entire communication trail is available to all participants.
Reduce redundant email. Save valuable time from reading redundant email. Messages are centralized. No need to relay redundant emails.
Auto-categorized, subject-based, and non-removable. The messages are auto-categorized into pre-set categories for ease of management. Messages can be archived but cannot be removed to provide maximum communication consistency and accuracy.
Advance Document Management System (DMS). The project DMS stores the files onto the actual server operating system, but it keeps the file information, such as description and search keywords, in the database for lightning fast file searches because the search never has to examine each file, which will take much, much longer.
Accessible from anywhere, anytime. As with other Jtec Business Components, the CCS is 100% web-based and can be accessed by team members from anywhere in the world, at any time.
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